Right of withdrawal

Consumers residing in the EU have a right of withdrawal in distance selling in accordance with the following provisions, whereby a consumer is any natural person who conducts a transaction that is not part of the operation of his or her business.

A. Cancellation policy

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period shall be fourteen days and shall begin on the day on which you or a third party other than the carrier designated by you takes possession of the goods or, in the case of partial deliveries, the last goods.

To exercise your right of withdrawal, you must notify us, the

VAMOBILITY GmbH

Cothmannstrasse 5-7, 1120 Vienna

Email: office@etwow.shop

Phone: +43 676 7024974

by means of a clear statement (e.g. a letter sent by post or email) of your decision to withdraw from this contract. You may use the attached model withdrawal form, but this is not mandatory.

To meet the withdrawal deadline, it is sufficient for you to send your notification of exercising your right of withdrawal before the withdrawal period has expired.

Consequences of resignation

If you withdraw from this contract, we will refund all payments that we have received from you, including delivery costs (with the exception of additional costs resulting from your choice of a type of delivery other than the cheapest standard delivery offered by us), promptly and at the latest within fourteen days from the day on which we received notification of your withdrawal from this contract. For this refund, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you.

Under no circumstances will you be charged any fees for this refund. We may refuse to refund until we have received the goods back or until you have provided evidence that you have returned the goods, whichever is earlier.

You must return or hand over the goods to us promptly and in any event no later than fourteen days from the date on which you notify us that you have withdrawn from this contract. This deadline is met if you send the goods before the expiry of the fourteen-day period.

You will bear the direct cost of returning the goods.

You only have to pay for any loss of value of the goods if this loss of value is due to handling of the goods which is not necessary to check their quality, properties and functioning.

Exclusion or premature expiry of the right of withdrawal

The right of withdrawal does not apply to consumers who are not resident in the EU.

Furthermore, the right of withdrawal does not apply to goods that are manufactured according to customer specifications or are clearly tailored to personal needs.

B. Cancellation form

If you wish to withdraw from this contract, please complete and return this form.

VAMOBILITY GmbH

Perfektastrasse 58/1/2b
1230 Vienna

Email: office@etwow.shop

Phone: +43 676 7024974

I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)

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Ordered on (*) ____________ / received on (*) __________________

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Name of consumer(s)

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Address of the consumer(s)

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Signature of the consumer(s) (only if notification is on paper)

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Date

(*) Delete as appropriate